EXAMINING THE INFLUENCE OF PRODUCT QUALITY, SERVICE QUALITY, AND DELIVERY PERFORMANCE ON GENERATION Y’S ONLINE SHOPPING SATISFACTION: THE MEDIATING ROLE OF PERCEIVED SECURITY. epibaf [Internet]. 2024 Nov. 27 [cited 2025 Mar. 10];11(1):307-23. Available from: https://epibaf.usim.edu.my/index.php/eproceeding/article/view/13